Incidents | Vylix Group Incidents reported on status page for Vylix Group https://status.vylix.net/ https://d1lppblt9t2x15.cloudfront.net/logos/d6ef1123a8c7c53e6dfe8b4dd93141ca.png Incidents | Vylix Group https://status.vylix.net/ en Discord Bot recovered https://status.vylix.net/ Mon, 15 Jun 2026 13:25:11 +0000 https://status.vylix.net/#77581f5d1930757ecf077c06bd79b907ff19bf67f18141836107ab197e45c814 Discord Bot recovered Discord Bot went down https://status.vylix.net/ Mon, 15 Jun 2026 13:15:14 +0000 https://status.vylix.net/#77581f5d1930757ecf077c06bd79b907ff19bf67f18141836107ab197e45c814 Discord Bot went down Kovix Support Dashboard recovered https://status.vylix.net/ Sun, 10 May 2026 23:55:41 +0000 https://status.vylix.net/#0516ffd4909643237eb3f9f6ed8e9e5f9e1a4cd3078ff20bc5f0cd0526f793c4 Kovix Support Dashboard recovered Kovix Support Dashboard went down https://status.vylix.net/ Sun, 10 May 2026 23:52:38 +0000 https://status.vylix.net/#0516ffd4909643237eb3f9f6ed8e9e5f9e1a4cd3078ff20bc5f0cd0526f793c4 Kovix Support Dashboard went down Kovix Support Dashboard recovered https://status.vylix.net/ Sun, 10 May 2026 14:22:39 +0000 https://status.vylix.net/#28a5c63e5941197e6d5f959eff19b6b86f6beacb5416a0ea882fe8a8f7b8c2d3 Kovix Support Dashboard recovered Kovix Support Dashboard went down https://status.vylix.net/ Sun, 10 May 2026 14:19:39 +0000 https://status.vylix.net/#28a5c63e5941197e6d5f959eff19b6b86f6beacb5416a0ea882fe8a8f7b8c2d3 Kovix Support Dashboard went down Kovix Support Dashboard recovered https://status.vylix.net/ Sun, 10 May 2026 13:19:48 +0000 https://status.vylix.net/#63263103275d391fad618b29edf5fc3260a7f8f5162337839d0f5dad47a71f68 Kovix Support Dashboard recovered Kovix Support Dashboard went down https://status.vylix.net/ Sun, 10 May 2026 13:16:43 +0000 https://status.vylix.net/#63263103275d391fad618b29edf5fc3260a7f8f5162337839d0f5dad47a71f68 Kovix Support Dashboard went down Kovix Support Dashboard recovered https://status.vylix.net/ Sun, 10 May 2026 12:25:39 +0000 https://status.vylix.net/#06decf4bd48ff65c65cc414723e40166b4da01bdef9e41c86af7b1662ca5eede Kovix Support Dashboard recovered Kovix Support Dashboard went down https://status.vylix.net/ Sun, 10 May 2026 12:22:39 +0000 https://status.vylix.net/#06decf4bd48ff65c65cc414723e40166b4da01bdef9e41c86af7b1662ca5eede Kovix Support Dashboard went down System Maintenance https://status.vylix.net/incident/868118 Thu, 09 Apr 2026 16:45:11 -0000 https://status.vylix.net/incident/868118#74a4f147d927039eaeb0343729e842f9917b74d1cb94a663e12738f34987c23d We are carrying out scheduled system maintenance to ensure everything continues running smoothly. This includes applying security patches, updating core infrastructure, and optimising performance across our services. During this time, some features may be temporarily unavailable or experience minor disruptions All services unavailable https://status.vylix.net/incident/861074 Mon, 30 Mar 2026 20:09:00 -0000 https://status.vylix.net/incident/861074#96223c7cf8f2fa995d9048d629c35198290e1f065748aad7729435f6f4861e9a Our hosting provider has confirmed all services are back up. We will continue to monitor. API recovered https://status.vylix.net/ Mon, 30 Mar 2026 19:37:51 +0000 https://status.vylix.net/#70a8e83cd97d111f8791104a13ff5db2b86bfda10f5cbdfdc10a0d28caa8ce61 API recovered Kovix Support Dashboard recovered https://status.vylix.net/ Mon, 30 Mar 2026 19:37:40 +0000 https://status.vylix.net/#7eab18bf72d8384a9a9ecf34d161167059f8dff9e721d003c02bcf8eb45f2635 Kovix Support Dashboard recovered All services unavailable https://status.vylix.net/incident/861074 Mon, 30 Mar 2026 19:37:00 -0000 https://status.vylix.net/incident/861074#a2c1b86dc889aabb5e7324fcc7bc62581e8b6aab55f07f24c6c597165c0f05d6 We have identified the root cause of the incident. Unfortunately, due to issues at our hosting provider’s data centre, some services are currently unavailable. This is beyond our control, and we are awaiting further updates from the provider. We apologise for any inconvenience caused and will keep you informed as soon as we have more information. Website recovered https://status.vylix.net/ Mon, 30 Mar 2026 19:35:40 +0000 https://status.vylix.net/#ba3ff70273a5e367866669f870d46b7a71c29f096f623c38480afeb624dda882 Website recovered Webhook Proxy recovered https://status.vylix.net/ Mon, 30 Mar 2026 19:33:59 +0000 https://status.vylix.net/#ed4d4ce106266a5e7c920f3496fabfcc13ea457ab03a94555df3331b697a4e34 Webhook Proxy recovered All services unavailable https://status.vylix.net/incident/861074 Mon, 30 Mar 2026 19:31:00 -0000 https://status.vylix.net/incident/861074#c6453a5edf7fc41f2f973b21b3a230e61bff5ebf18deee1e5e9b7c93cc47a894 All services are down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Website went down https://status.vylix.net/ Mon, 30 Mar 2026 19:24:08 +0000 https://status.vylix.net/#ba3ff70273a5e367866669f870d46b7a71c29f096f623c38480afeb624dda882 Website went down API went down https://status.vylix.net/ Mon, 30 Mar 2026 19:23:33 +0000 https://status.vylix.net/#70a8e83cd97d111f8791104a13ff5db2b86bfda10f5cbdfdc10a0d28caa8ce61 API went down Kovix Support Dashboard went down https://status.vylix.net/ Mon, 30 Mar 2026 19:23:14 +0000 https://status.vylix.net/#7eab18bf72d8384a9a9ecf34d161167059f8dff9e721d003c02bcf8eb45f2635 Kovix Support Dashboard went down Webhook Proxy went down https://status.vylix.net/ Mon, 30 Mar 2026 19:22:50 +0000 https://status.vylix.net/#ed4d4ce106266a5e7c920f3496fabfcc13ea457ab03a94555df3331b697a4e34 Webhook Proxy went down System Maintenance https://status.vylix.net/incident/830147 Sat, 21 Feb 2026 14:45:51 -0000 https://status.vylix.net/incident/830147#21d519778e9776a7e24580cbf372ac57623b10b20762d3b5daad51df7f2ff378 During this maintenance window, all services may be temporarily unavailable or experience brief interruptions. We are working to complete this as quickly as possible to minimise disruption. Helpdesk Maintenance https://status.vylix.net/incident/813214 Wed, 28 Jan 2026 03:00:59 -0000 https://status.vylix.net/incident/813214#e52a220a20ba53b4dfdf8e968cc75f2c8e80c7918a9da8a50e3aaa28eae46612 Updating software. Server Maintenance https://status.vylix.net/incident/802614 Sun, 11 Jan 2026 00:00:00 -0000 https://status.vylix.net/incident/802614#c20a47718684a00fc865de88bcef36922a06ac7079d404b55433f9186bb14696 We are performing routine server maintenance and adding a new web service. All services will be down. Server Migration https://status.vylix.net/incident/722570 Thu, 11 Sep 2025 14:00:00 -0000 https://status.vylix.net/incident/722570#ae1ae50c384de08da53def236c550fe6bfa52e4cdb5a4bfd0ec7d8fa89db366b We are migrating our services to a new, more powerful server to improve performance, reliability, and future scalability. During the migration, some features may be temporarily unavailable or experience brief interruptions. We are performing scheduled maintenance to deploy our new website launch. https://status.vylix.net/incident/703887 Sun, 10 Aug 2025 23:00:00 -0000 https://status.vylix.net/incident/703887#de2950a2542fdb1cba31809bf435e1cc850c513c920c1048c9693d9ec8cfb477 Maintenance completed We are performing scheduled maintenance to deploy our new website launch. https://status.vylix.net/incident/703887 Sun, 10 Aug 2025 21:45:00 -0000 https://status.vylix.net/incident/703887#e6a27992943155e9c4093a2451b34f83355f4205000ff17e345ac78e1843d626 As part of our commitment to delivering reliable and cutting-edge digital services, we will be updating our web platform with a new site build. This process involves server upgrades, database optimisation, and deployment of new application components. During this maintenance window, service availability may be intermittently affected. Our technical teams are working diligently to ensure a smooth transition with minimal disruption. We expect the update to be completed within the scheduled timeframe.